HR Business Partner
Shift4
The HR Business Partner operates at the intersection of people and business execution. This role is responsible for ensuring workforce strategies directly enable operational performance, organizational agility, and cultural alignment. Acting as a trusted advisor to leaders, the HRBP provides both strategic guidance and operational execution to ensure Shift4 attracts, develops, and retains the talent necessary to achieve business objectives.
Responsibilities
Strategic Partnership
- Align workforce plans with business objectives, ensuring people strategies support execution, growth, and efficiency.
- Serve as a business-focused advisor to managers, connecting organizational priorities with team-level needs.
- Execute HR programs and initiatives with accuracy, timeliness, and scalability.
- Apply workforce data and insights to identify risks, opportunities, and operational improvements.
- Coach managers on leadership effectiveness, performance management, and team development.
- Support career pathing, succession planning, and capability-building initiatives to strengthen the workforce pipeline.
- Champion Shift4’s culture by fostering inclusion, collaboration, and accountability.
- Drive initiatives that improve engagement, recognition, and retention across teams.
- Ensure compliance with labor laws, policies, and internal standards.
- Partner with leaders to address employee relations issues with fairness, discretion, and minimal disruption to business performance.
- Bachelor’s degree required; advanced degree preferred.
- 3–5+ years of HR experience, including HR business partnership in a complex environment.
- Strong consultative and influencing skills with proven ability to impact business outcomes.
- Experience managing employee relations, talent initiatives, and organizational change.
- Proficiency with HRIS platforms (e.g., ADP, iCIMS) and data analysis tools.
- Excellent communication skills across all organizational levels.
- SHRM-CP/SCP preferred; experience in high-volume or call center environments a plus