German Speaking Store Sales Representative (Premium Cigars)

Ignite

Work Arrangement: Full-Time, 5 days per week (rotational schedule spanning Monday through Saturday)
Experience Required: 3+ years in a relevant customer-facing role
Language Proficiency: Fluent German (C2) and practical working English (B1)
Target Salary: €30,000 to €45,000 base salary, plus staff benefits and store discounts
Industry Focus: High-End Consumer Goods / Boutique Tobacco & Fine Spirits

Company Background & Core Focus Operating since 1997, our prestigious Berlin-based retail brand has built a strong reputation around fine cigars, rare liquor, and premium lifestyle goods. Spanning four prime boutique locations across the city, we prioritize artisanal craftsmanship and strict climate-controlled preservation over high-volume sales. We are looking for an attentive Boutique Sales Specialist to deliver personalized customer service, manage day-to-day storefront operations, and engage enthusiastically with sophisticated patrons.

Position Summary & Core Duties This entirely on-site role combines face-to-face boutique sales, operational support, and local web-order processing.

Consultative Selling: Provide expert product advice to both new visitors and regular clients looking for premium cigars, spirits, and related accessories.
Service Excellence: Build lasting rapport with visitors, deliver a welcoming atmosphere, and ensure the shop floor remains impeccably maintained.
POS & Operations: Execute register transactions, balance daily register totals, and complete routine retail administrative tasks.
Stock & E-Commerce Handling: Unpack new inventory, participate in inventory audits, and assemble online store orders directly from our retail floor.
Events & Tastings: Help organize and facilitate hosted cigar tastings and private client gatherings.
Digital Assistance: Support straightforward website updates and help manage online order processing within the shop.

Candidate Requirements

Essential Criteria

Background: At least 3 years of experience in retail sales, premium hospitality, or related customer-focused sectors.
Languages: Fluent German abilities (C2 standard) paired with functional, intermediate English (B1 standard).
Sales Aptitude: Strong commercial instinct with the confidence to advise high-net-worth customers.
Environment Suitability: Comfort working in a lounge atmosphere where cigars are actively sampled.
Store Logistics: Proficient in operating point-of-sale systems, balancing registers, and performing general daily store administration.
Schedule Flexibility: Complete willingness to work 100% on-site across a 5-day rotating roster (Monday–Saturday).

Desirable Skills

Previous background in high-end, luxury, or specialty retail environments.
Practical familiarity with cigars, fine spirits, or vintage wines.
Exposure to retail order fulfillment or basic stockroom management.
Experience organizing upscale events or working in premier hospitality.

Automatic Disqualifiers

Unwillingness to work fully on-site in a physical retail setting.
Aversion to working inside an environment where cigar smoking occurs.
Inability to work scheduled Saturday shifts.
A resume showing frequent short-term job changes without clear professional reasons.
Lacking C2-level German fluency.

Perks & Working Environment

Workplace Atmosphere: A supportive, close-knit team culture defined by open communication and accessible leadership.
Product Education: Regular hands-on product training and guided staff sampling sessions.
Employee Incentives: Generous staff discounts across our full product range, alongside a €50 monthly Edenred gift card following 12 months of service.
Additional Benefits: Tiered health perks and dependable, long-term employment within an established luxury retail brand.
Compensation: An annual base compensation offer between €30,000 and €45,000, tailored to background and expertise.