P&C Manager Italy

Are you our next P&C Manager? Let’s talk!

Location: Milan | Hybrid

Team: P&C

About the role

This is not your typical HR role. As P&C Manager Italy, you are fully responsible for the entire People & Culture domain within the Italian NSO. You operate as a true owner: from hands-on execution and administration to tactical sparring partner of the General Manager and contributing to strategic workforce decisions.

You will be the go-to person for everything HR-related. One moment you are drafting contracts or handling complex labor law cases, the next you are shaping workforce planning or improving processes.

You get the freedom and trust to build, structure and optimize P&C in Italy based on your expertise, while being supported by an experienced and international Global P&C team.

Key responsibilities

• Full ownership of all P&C activities within the Italy NSO for a global company comapny;
• End-to-end responsibility for recruitment, onboarding and employee lifecycle management;
• Handle payroll preparation, mutations and coordination with HQ;
• Acting as the primary point of contact for employee relations and workplace matters;
• Leading complex cases such as exits, performance issues and compliance topics;
• Managing absence, holidays and HR administration;
• Driving process improvements, automation and system optimization;
• Partnering closely with the General Manager on strategic workforce planning and succession planning;
• Identifying opportunities to improve, streamline or outsource processes.

What you bring

Required:

• 5+ years of experience in an international HR position;
• Proven ability to operate both hands-on and at a tactical and operational level;
• Strong knowledge of HR operations, administration and local labor law;p
• Experience with payroll processes and HR systems (e.g. Sage is a plus);
• Confidence to challenge stakeholders;
• Fluent in English & Italian.

What we offer

• A role in shaping the narrative of the market leader in tactical loyalty;
• A dynamic, international and entrepreneurial environment where bold ideas are valued;
• Career growth opportunities and a culture of collaboration, feedback, innovation and impact;
• A beautiful office space in the heart of Milan;
• Flexible working-from-home arrangements.

About L - founders of loyalty

L is the global leader in tactical loyalty campaigns for grocery retailers. With over 30 years’ experience across 35 markets and five continents, L partners with more than 100 leading grocery retailers to create rewarding Lifestyle and Entertainment campaigns, engaging over 60m customers worldwide.

At the core of our approach is Total Store Impact – a data-driven business model designed to help retailers boost sales productivity and improve profit margins in the short term, while strengthening brand equity and driving long-term business growth.

What it means to be a Founder

What makes L unique is our ‘Founder’s Mindset’. This means that everyone thinks and acts like the company is their very own. As a Founder, you’re empowered to challenge the status quo, act without fear of failure, and adopt new ways of working to transform our business. Every day brings new challenges – and you’ll have the freedom and responsibility to shape your own path.

Sound like you?
We’d love to hear your story. Apply now.