Founders Associate - Revenue (m/f/d)

About Ivy

Money, at Internet Speed. There’s no reason why sending money across the globe should feel different than sending an email. Still, businesses struggle with high fees and T+2 settlement times.

There’s an opportunity to change this. Over 60 geographies worldwide are rolling out real-time payment rails. Stablecoins are emerging as a regulated interoperability asset with the ability to connect these local rails. Ivy is the connective tissue between these new infrastructure paradigms. We believe there is a non-zero chance to fundamentally change the way money moves and create a new foundation for global trade.

We are certain that if we get that right, Ivy is going to be Europe’s first 1T$ company.

Today, we are powering several of the world’s largest global businesses - helping them move money faster and at a lower cost.

We are a team of ex-founders, early employees at unicorns, and top-tier talent from fintech and banking.

We are backed by the world’s best fintech investors:

• Valar - Peter Thiel and the Valar team have been trying to build a global instant payment network since PayPal times.
• Creandum - Previously invested in fintechs like Klarna, Trade Republic,, Pleo, iZettle
• 10+ unicorn founders
  
  

Your 1st Mission

Build Customer Success at Ivy:

• We’ve been growing 100% QoQ since we acquired our license. We need to build Customer Success now.
• Develop a deep understanding of our customers’ needs, challenges, and goals, and use those insights to shape the products we build. You won’t just deliver feedback-you’ll be an integral part of the product development process, ensuring what we create solves real problems and drives value.
• Once a new product is built, you’ll bring it back to the market, helping existing customers adopt and grow with us in a way that’s strategic, authentic, and impactful.
  
  

This role is perfect for someone early in their career who’s hungry to learn, cares deeply about their work and is ready to leave a footprint in FinTech & Crypto. You will be reporting directly to our co-founder & CRO Peter, giving you maximum exposure. You have the chance to build the Customer Success function from the ground up and embed our customers' voice into the heart of Ivy’s product development and growth strategy.

About You

• You have a product mindset: You dive deep to understand how things work and how they could work better.
• You’re a relationship builder: You’re empathetic and leave both operational teams and executives feeling like every interaction with you brought significant value.
• You care deeply: You pour yourself into your work and take pride in delivering excellence. When it matters, you show up—late nights, weekends, and tough challenges don’t stop you. Winning isn’t just a goal; it’s personal.
• You’re capable: You have a hunch you can achieve anything you put your mind to—and you regularly prove it by pulling off miracles.
• You move with urgency: You act now, not later. You turn weeks into days and hours into minutes to make things happen. You always follow through on what you commit to.
• You have great judgment: You prioritize well, call out bullshit, and aren’t afraid to say when something is a waste of time.
• You’re versatile: You wear many hats, adapt quickly, and no task is beneath you.
• You believe nothing is holy: You challenge conventions, rebuild systems, and rethink industries, organizations, and teams—no permission needed.
• You build, not hire: You create systems, automate tasks, and solve problems at scale instead of adding headcount.
• You’re Berlin-based: You’re already in Berlin or ready to relocate—this is an in-person role with no remote or hybrid options.
  
  

What We Offer

• Join a Dream Team: We focus on building a team of exceptional people who grow fast, take on big challenges, and inspire each other to deliver at the highest level.
• No Bullshit: Output over input, decisions over discussions, customer value over internal policies. We believe in big outcomes - not titles or hierarchies.
• Real Participation: Employees are shareholders. Everyone participates in our equity program.